MCC - SIG Session 4 Notes - July 2026

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The Australian Charter Chapter of ICF
Notes from MCC SIG Session #4, 16 July 2026

Hosted by Jacqui Ferris MCC/ACTC, Director Coach Development | ICF Australasia

Summary

Session #4 of the ICF Australasia MCC Special Interest Group was held on 16 July 2026,
running for 1.5 hours. The session featured guest presenter Nicola Metry Thompson, who
shared her key learnings from attending the ICF Converge Paris conference held 17 to 19
May 2026.

Nicola structured her presentation around three central themes that emerged from the
conference: AI and Coaching, Genuine Human Connection, and Building the MCC
Community. The session included a group breakout activity and rich plenary discussion, with
strong engagement from participants throughout.

Guest Presenter: Nicola Metry Thompson

Nicola attended the ICF Converge Paris 2026 conference and generously brought her
learnings back to the Australasia MCC community. Her presentation was structured as a
facilitator-led session drawing on her direct conference experience, combining key insights,
personal stories, and practical takeaways for MCCs.

Theme 1: AI and Coaching

Nicola opened with the theme that generated the most energy at the conference: the role of
AI in coaching. Her key message was that coaches need to own their discomfort with AI and
engage with it anyway, drawing an analogy to the 1987 introduction of laptops in the
corporate world, where resistance was common but eventually futile.

She shared that AI is not replacing coaching but clearing the way for coaches to focus on
what matters most. Key practical uses of AI being explored by coaches at the conference
included:

Creating authentic websites using the coach's own materials and documents as
source data.

Building client-facing dashboards to track and display client progress.

Developing apps for clients to track action items and goals.

Scheduling clients and transcribing and summarizing session notes.

Reviewing session notes against ICF Core Competencies and ICF Code of Ethics.

Creating marketing and lead generation programs, quizzes, blogs, and social media
content.

Researching background material and staying updated on ICF website changes.
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