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'World Voices'

‘World Voices’ – Coaching in a cross-cultural context.

Event Information

At last we have an opportunity to meet in person, and what better time than in International Coaching Week, the week that members across the globe come together to celebrate the kaleidoscopic world of coaching.

As more and more coaches find themselves working with clients across a broad spectrum of cultural influences and cultural backgrounds, we take a look at how important it has become for professional coaches to be aware of the intricacies and differences that culture presents when we are coaching and how this shapes the way we coach.

Our panel of experienced coaches span a range of diverse cultures in their practices and will shine a light on how different cultural norms have shaped their coaching approach, and what they have learnt that has made them better coaches.


Eric Tham

Eric Tham is the Founder and Principal Coach at PHi1.6 Coaching and Development. He is a certified and practicing Gallup Strengths Coach and an accredited marriage-relationship coach. Eric has more than 30 years of marketplace career experiences in diverse industries. They range from engineering to sales and marketing, to insurance, banking and finance, retail management and the education sector.

He was trained and qualified as an Engineer and completed a certification in engineering material assurance. He continued further education and completed a post graduate diploma in Marketing and other certifications thereafter. Interestingly, and in hindsight, he is thankful that the knowledge and skills acquired provided opportunities to work in such diverse fields and engage with people in different walks of life.

Many of the career transitions came about through recommendations and invitations. He was recognised by the respective managements to have the potential to improve team productivity and efficiency, and in the process develop individual members within the teams. His core passion is to explore ‘human capital’. Eric is motivated to help individuals identify their potential and guide them to excel and flourish in their life pursuits.

He has coached many individuals and built successful teams over the time he spent in his corporate career. Eric believes that self-awareness is a foundational pillar for any individual desiring to achieve success in life both at work and in their personal endeavours. When a person’s inner – life is balanced and enriched, the elements of life will align and be directed towards the state of purposeful effectiveness.

Angela Heise

Coach and Trainer Angela Heise has spent her whole life dedicated to understanding the ‘why’ behind human behaviour, offering insight and practical tools to help her clients improve their lives by better understanding themselves and others.

Working with individuals and organisations, Angela has been helping people develop greater strength in the areas of leadership, social, cultural and emotional intelligence as well as creativity and innovation for over 25 years.

Her work is her life’s passion, so many of Angela’s personal interests echo her career – meeting new people, travelling the world, and looking for new experiences and challenges. Angela was born with itchy feet, and started exploring the world at an early age. So far, Angela has lived in ten, worked in seventeen, and travelled through fifty countries.

Zsofia Juhasz PCC

Zsofia Juhasz works with leaders in complex, global, multinational organisations spanning across professional services, FMCG, IT, technology, logistics, media, biotech/pharma, resources, NGOs and banking. Her focus is on guiding leadership potential towards achieving both individual and business success.

She has been coaching over 15 years and draws on her international leadership experience, strong background in leadership development, and 1800 hours of leadership coaching experience to support her clients’ journeys to be the best they can be in both work and life.

She has worked in HR management roles in the pharma, media and IT industries, as well as in the start-up and professional services arena. She is committed and passionate about volunteer leadership.

Zsofia has lived in five countries on four continents, currently in Australia.

Rachel Stringfellow

Rachel’s cultural roots are mixed, with maternal connections to the Gudanji people, a desert region in the Northern Territory, and English heritage through her paternal side.

She is passionate and inspired by community led social justice projects, aligning with people and organisations based on similar values. In a typical week, her time is split between teaching Contemporary Human Rights and the Health Needs of Aboriginal and Torres Strait Islander Peoples at QUT, or at the Queensland Aboriginal and Torres Strait Islander People Foundation (QATSIF).

Rachel has a background in Behavioural Science (Hons) with research experience exploring epigenetic (BDNF & IL6) changes in response to trauma, journey safety while travelling for women in Cambodia, Vietnam and Bangladesh, and food security across outer-regional areas in Queensland.

Her goal is to share in the truth-telling of Australia’s history, through media communication and education reform.

In her spare time you can find Rachel enjoying the sunshine, our beaches or paying Polocrosse (yes, really, it’s like lacrosse on horses)


Flavia Formica PCC

Flavia is a respected Executive and Leadership Coach, a business leader with a proven track record in training, coaching and mentoring leaders to success. Her career has spanned working for a foreign bank in Australia as well as retail and corporate banking, financial services and superannuation.

A member of the ICF for over 7 years, and credentialled at PCC level, Flavia is passionate about encouraging professional coaches to join the ICF and apply for their credentials.

The “red thread” of her career has always been coaching and developing leaders. Throughout her career, Flavia’s greatest satisfaction has been in supporting many people to articulate and achieve their goals. Her work in corporate coaching focused on achieving results to support strategic objectives through mentoring leaders, connecting and building genuine relationships with stakeholders, peers and participants. Flavia believes that a conversation can change your life.

Flavia recently joined ICF Queensland Branch Leadership Team where she has taken on the role of Professional Development Manager.


– 60 minutes Panel sharing experiences, learnings and tips
– 30 minute Q&A
– 90 minutes food, fellowship and fun mixing with guests


As a result of attending this event attendees will:

– Gain an understanding of the role culture can play in the coaching environment
– Take home ideas and tips for coaching in culturally diverse working environments
– Gain insight into what it means to be a culturally diverse coach
– Gain an understanding of how to meet the needs of culturally diverse clients


Pacific Hotel Brisbane
345 Wickham Terrace, Spring Hill Queensland 4000

ICF Members

$50 AUD

Non Members

$70 AUD

Event Date

14 May, 2021

Gretel Breytenbach

Continuing Coach Education Units

1.5 CCEU in Resource Development claimable

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