Elevating Coaching Outcomes with EQ: Science, Tools & Impact
View renowned coach and academic Dr. John Gora and EI expert Ms Rosalinda Batson for an engaging and insightful professional development session focused on a critical, yet often underutilised, component of effective coaching: Emotional Intelligence (EI). Drawing on their extensive experience across leadership development, behavioural change and psychometric assessments, John and Rosalinda will explore how emotional intelligence acts as the catalyst for unlocking deeper client insights, building stronger self-awareness, and delivering measurable outcomes in coaching engagements.
Whether you’re working with leaders, teams, or individuals this webinar will give you an actionable framework to elevate your practice and outcomes through the integration of EI.
What You’ll Learn in This Session
This session introduces the concept of coaching for emotional intelligence — not just with empathy, but through structured development of EI competencies using proven tools and models. Participants will:
- Gain a practical, working definition of Emotional Intelligence, moving beyond buzzwords to real-world application.
- Explore the EQ-i 2.0® model, widely regarded as the gold standard EI tool and endorsed by the American Psychological Association and understand how to apply it in coaching conversations.
- See how EI competencies form the foundation for leadership and team member effectiveness — influencing wellbeing, confidence, decision-making, influence, and interpersonal relationships.
- Learn how to apply an EI lens to more rapidly and accurately identify client coaching needs, removing the guesswork from early discovery phases.
- Be introduced to Perceptual Positions, a neuroscience-informed technique that shifts perspective and builds transformational self-awareness. You’ll explore how to use this model to enable clients to uncover unconscious patterns and create lasting behavioural change.
Receive free access to an exclusive online learning module that will give you the full experience of Perceptual Positions through critical self-awareness.
Presenters
Rosalinda (Ros) Batson
Rosalinda is one of the world’s leading experts in Emotional Intelligence. As an Accredited Trainer and Distributor for the EQ-i 2.0 Emotional Intelligence assessment, she undertakes certification programs working with clients to ensure the embedding of emotionally intelligent behaviours within their coaching practices or organisations.
Her 30+ years of work experience spans both the private and public sectors. She is a talented Organisation Development consultant who is able to quickly identify the required leadership behaviours that underpin desired organisation cultures and has practical strategies for implementation and embedding. Her focus on practical approaches to people development builds a strong relationship between internal consultants and operational management.
Her passion for organisation dynamics is reflected in her Masters Thesis which investigated why women only made up 8% of CEO and Board positions in Australia. She has a fascination for social dynamics, the impact of our unconscious biases, and a desire for each of us to become cognisant of our ‘map of the world’ so as to understand its implications for our behaviour.
Dr John Gora
John is one of Australia’s leading authorities in Leadership, Culture Transformation, Sales Effectiveness & Workforce Performance. His organisation has served as business strategists, consultants and coaches to some of Australia’s leading organisations, including American Express, CBA, O’Brien Glass, Medibank, NSW Government and KPMG.
He brings 25 years broad sector experience servicing clients across banking and finance, professional services, mining and manufacturing, retail and consumer products, ICT, executive search, education, health, not for profit and public service.
John’s unique array of qualifications, including a PhD in Psychology, NLP Master Practitioner, Emotional Intelligence Facilitator and Martial Arts Instructor, have enabled him to develop a number of personal and business-related technologies designed to inspire people and organisations to achieve.
John values courage, boldness and vitality and is passionate about building the confidence, character and capability of people and that of the organisations they work for. He is highly engaging, insightful and respectfully challenges the status quo.
Key Takeaways
- Expand Your Coaching Toolkit with Emotional Intelligence: Learn to assess and develop your clients’ EI using the EQ-i 2.0® framework, enabling deeper conversations and faster progress.
- Apply Neuroscience to Build Self-Awareness: Discover and use the Perceptual Positions technique to help clients shift perspective, access new insights, and commit to sustainable behavioural change.
- Experience the Tools Firsthand: Gain free access to an experiential online module to reinforce your learning and test the tools with your own clients post-session.
Cancellation Policy
We understand things change and there are times when plans made don’t work out. If you need to cancel your ticket there will be a $30 administration fee charged. You are welcome to transfer or sell your ticket at no charge.
Please advise the event co-ordinator if you are no longer able to attend, wish to request a refund, have transferred or sold your ticket.
Cancellation conditions:
- Once purchased, there is no refund.
- Recording available until 31 December 2025