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Welcome to the ICF Guidelines for Ethical Conduct

The ICF is the leader in developing a definition and philosophy of coaching, as well as, establishing a set of ethical standards that ICF members pledge to uphold. In this section, you will find all the ICF Ethical Guidelines, as well as, information about our policy prohibiting Unsolicited Commercial Communications ("UCC" - also known as "spam"), and our Ethical Conduct Review process for those who have ethical complaints against an ICF member or credentialed coach.

We invite both coaches and the public to become familiar with these materials and the high standards of ICF member professional coaches:

• ICF Code of Ethics
• ICF Code of Ethics (PDF format, suitable for display)
• Unauthorised Commercial Communications ("Spam") Policy information (PDF)

Ethical Conduct Review process

Out of its commitment to high ethical standards, the ICF has developed a Code of Ethics (Code). The purpose of the Code is to promote professional and ethical coaching practices, and to raise the awareness of people outside the coaching profession about the integrity, commitment and ethical conduct of ICF members and ICF Credentialed coaches.

The ICF is also committed to providing a forum where individuals can bring complaints about alleged breaches of the Code by ICF members and ICF Credentialed coaches. The ICF adopted a policy and set of procedures that provide for review, investigation and response to alleged unethical practices or behavior deviating from the established ICF Code. To affect this policy, ICF has implemented an Ethical Conduct Review (ECR) Process, which is intended to:

• Serve as a ‘model of excellence' for the fair review of complaints concerning the ethical conduct
  of ICF members and ICF Credentialed coaches; and
• Be responsive to complaints concerning experiences believed to be breaches of the Code by ICF
  members and ICF Credentialed coaches.

For more information and to download an overview of the EPR